CASE STUDY: LM Global

LM Global achieves ISO 9001, ISO 14001, ISO 27001 and ISO 45001 with Compliant.

Why LM Global decided to invest in ISO 9001, 14001, 27001 and 45001

We are delighted to share that LM Global have successfully achieved ISO 9001, 14001, 27001 and 45001 with Compliant. LM Global Telecoms are specialists in providing communications and business systems to SME, mid-market, enterprise and public sector organisations across the globe. These systems allow organisations to work anywhere, productively and securely.

The North East based business serves customers internationally from their Newcastle offices. We caught up with Corporate Account Director, Gary Luther to discover why they decided to invest in all four ISO certifications with Compliant.

“As a business we take our processes and procedures very seriously and wanted to show our clients that we have robust frameworks in place, offering them the best possible service. We are growing rapidly and implementing these standards will help to facilitate that growth.

Getting started with all four ISO certifications puts us in a good position; we are starting the way we mean to go by implementing a fully integrated management system with all of the standards at once.”

The Process

Gary went onto explain “We wanted to work with a local business that had extensive knowledge of ISO and integrated management systems. A manager within LM Global had recommended Mark, having worked with him previously. Mark’s telecoms background was a fantastic asset and he fully understood what we were trying to achieve as a business. He introduced us to BAB as a certifying body and ensured we had all of the documentation in place for each standard. The audits went extremely smoothly with Mark guiding us through the process.”

Compliant can deliver fully integrated management systems; facilitating a range of combinations of the ISO certifications that LM Global have invested in. It is great to see businesses that are dedicated to ISO and implementing more than one ISO certification at once.

The Outcome

When discussing the outcome and deciding to move quickly with the investment Gary described how “We explored different packages and were keen to have UKAS accredited certifications that represented our offering on a global scale. Having a fully integrated management system that incorporates all of the four main standards has been a great option for us. Mark and the team at Compliant were thorough and ensured that we had everything ready for our audits.”

Compliant Director Mark Henderson commented “We are always thrilled when an integrated management system of ours results in a successful audit. Gary and the team were completely dedicated to the process and as he mentioned were keen to start as they mean to go on. It is a great achievement for any business to gain all four ISO certifications at once. Well done to Gary and the team for all of the hard work. We look forward to a great ongoing working relationship.”

Getting started:

There has never been a better time to invest in ISO certification. Show your commitment to quality management, the environment or occupational health & safety performance with a UKAS certified ISO certification from Compliant. Contact us today to find out more on 0333 456 5000 or fill in our FREE quote calculator!