How to improve training effectiveness in your company

  How to improve training effectiveness in your company A well-planned and strategic training session is never a waste. Improving training effectiveness will ensure staff members walk away with improved job skills that ultimately save time and money. 1. Survey your employees beforehand Identify gaps in your employees’ knowledge and areas that need improvement in…

 

How to improve training effectiveness in your company

A well-planned and strategic training session is never a waste.

Improving training effectiveness will ensure staff members walk away with improved job skills that ultimately save time and money.

1. Survey your employees beforehand

Identify gaps in your employees’ knowledge and areas that need improvement in your service delivery and organisational processes.

Surveying your staff, users, and suppliers will give you a complete picture of organisational procedures and areas for improvement.

 

2. Create key outcomes and communicate them

Determine what you need to accomplish with the training and communicate this clearly to participants.

Trying to cover more than one subject at a time might not be feasible, but it is sometimes necessary to demonstrate a complete procedure.

Find a balance so your key outcomes are still clear and achievable.

 

3. Create an ongoing learning path

Create an ongoing learning path that your staff can follow throughout the year (or even multiple years). Depending on your requirements, these can be tailored to teams or individuals.

If you want to stay ahead in your field or industry, you should encourage a culture of lifelong learning within your organization.

4. Choose the right training software

Training management software can help you plan and schedule training sessions, monitor outcomes, and track progress so you can identify areas for improvement.

Good training software will also facilitate surveying of staff, users, and suppliers so you can identify areas of improvement.

5. Stay informed about industry trends

If standard operating procedures change in your industry, especially if they relate to compliance, you must be aware of them in time to implement the necessary training.

The company is responsible for informing employees about these changes, and failing to implement them with proper training could result in penalties or failed audits.

 

6. Refine your teaching methods over time

Gather data from past training sessions and assess outcomes to determine how training materials and methods could be improved. There may be areas to add, change, update, or refine.

Surveying participants before and after training sessions can also help determine what worked well and what didn’t.

This may seem like extra work, but once you’ve refined your teaching methods, you’ll need to do it less often.

7. Identify the best times for training

Training for new products or procedures, as an example, needs to happen before they are implemented.

If you get the timing wrong, staff will not fully understand in time, and customer service will suffer.

Also, avoid scheduling training sessions for busy times of the year, such as before the annual shutdown.

8. Incentivise or reward training achievements

Staff members might view training sessions as an unwelcome interruption, which is not unwarranted if they’re very busy or working towards deadlines.

To encourage a culture of learning and attentiveness during training sessions, rewards or incentives can be offered to staff members who are proactive or achieve exceptional results.

Learning will soon become its reward as training sessions make work easier and more pleasurable.

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