DELIVERING COMPREHENSIVE MANAGEMENT SYSTEM SUPPORT
Meet the team
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Meet the Team
Who are Compliant and who would be working hard on your behalf? It’s time to meet our team.
You wouldn’t simply be a client, you would be at the heart of the business and we’ll take pride in giving you first-class service.
![Mark Mark](https://compliantfm.com/wp-content/uploads/2023/01/Mark.jpg)
Mark Henderson BA(Hons) Cmgr
Director and Lead Auditor
Mark founded Compliant in 2016 and is enjoying working with clients across the UK and America.
The company itself is certified to UKAS accredited standards in 9001 Quality, 14001 Environmental, 22301 Business Continuity, 27001 Information Security and 45001 Occupational Health and Safety.
Mark who is also a BSI trained Lead auditor across the same standards knows everything there is to know about the ISO process and helping clients to become certified across these standards and others, all within an agreed timeframe.
![YVONNE NEW YVONNE NEW](https://compliantfm.com/wp-content/uploads/2024/06/YVONNE-NEW.jpg)
Yvonne Aldridge
Senior Operations Manager
Yvonne joined us with many years of commercial experience within the highly regulated marine sector. From a production and operational background in manufacturing she brings with her a wealth of experience and understanding of the requirements for many ISO standards. These also include the requirements for Quality, Environmental and Health and Safety standards.
Previously, Yvonne was herself an active committee member for British Standards Institute (BSi) and International Standard Organisation (ISO) industry boards, as well as being a company representative at relevant Trade Bodies.
As the Lead Auditor within the company, Yvonne is a highly respected and valued while maintaining a strong focus, along with a hefty dose of humour to both her clients and colleagues alike.
![thumbnail_IMG_6798 thumbnail IMG 6798](https://compliantfm.com/wp-content/uploads/2024/07/thumbnail_IMG_6798.jpg)
Gill Welsh
Senior Sales and Marketing Manager
Gill is Complaint Senior Sales/Marketing Manager, she comes from Sales & Marketing within the Property Industry, she has 25 years of experience with Sales/Lettings Management, Sales/Marketing, Property Sourcing, Property refurbishment, New Build Sales and International Student Lets.
Bringing an active approach to Compliant and its sales & marketing department, Gill is a pleasure to work with and a great people person. She is very conscientious and dedicated to achieving a high standard of satisfaction for her clients, she strives to provide a smooth and stress-free sales process from start to finish.
Gill is a very positive person, who also runs a Non Profit Men’s Mental Health Group in Durham as Mental Health and Wellbeing are very important to her.
![Screenshot kym](https://compliantfm.com/wp-content/uploads/2024/07/kym.jpg)
Kym Shakesby
Executive PA to the Managing Director
Being highly skilled in administration and the provision of full executive support, Kym ensures the seamless and efficient execution of daily operations. She is dedicated and dependable and is recognised as an organised professional who can effectively multi-task with high attention to detail and accuracy.
Kym’s passion is about curating a relaxed and worry free experience for our clients as she mentors, guides and successfully supports you to achieving your certification.
![thumbnail_IMG_6233 thumbnail IMG 6233 1](https://compliantfm.com/wp-content/uploads/2024/06/thumbnail_IMG_6233-1.jpg)
Donna Cargill
Key Account Manager
Donna is an accomplished Key Account Manager with over a decade of experience in managing and nurturing high-profile client relationships.
Donna brings years of experience within the civil service and private sector, also supporting students that re applying for university as well as 30 years of retail management experience.
Reviewing of needs assessment reports from assessors before sending to Student Finance England.
![Cheryl D Photo Cheryl D Photo 1 scaled](https://compliantfm.com/wp-content/uploads/2024/06/Cheryl-D-Photo-1-scaled.jpg)
Cheryl Davies
Key Account Manager
Cheryl brings a vast amount of experience in the management and nurturing of high-profile key accounts. Having spent more than 15 years in the computer industry and dealing with Sales Order Management, she understands the needs and set expectations of her clients, resulting in a strong lasting relationship.. Cheryl’s background experiences include Warehouse Logistics and stock movement, the Underwriting of new insurance policies for the motor trade and tradesmen, Costing, and Banking.
In her spare time, Cheryl enjoys gardening, reading, and building jigsaw puzzles. She has participated in several charity walks (London ‘Shine’ & Windsor Princess Trust) and has also completed a Tandem skydive; ticking one off my bucket list.